PRIVACY STATEMENT

Based on Articles 15 and 16 of the Federal Law on Protection of Personal Data held by individuals we would like to inform you that Operadora Hotelera de Calidad en Diseño, S.A. de C.V., located at Michelet 7-103 Col. Anzurez México Distrito Federal 11590 México is responsible for collecting your personal information, and it is also responsible for the use given to such information and its protection.

Your personal information will be used for the following purposes: to provide products and services you requested, to notify you about new services or products that are related to the ones that have already been contracted or acquired; to tell you about changes in them, to carry out studies and programs that are necessary to determine consumption habits, to carry out periodic evaluations of our products and services to improve the quality thereof; to assess the quality of the services we provide, and generally to comply with the obligations we have undertaken with you.

For the above mentioned purposes, we request to obtain the following personal information:

• Full Name
• Email address
• Phone number or mobile number

It is important to inform you of your right to access, rectification and cancellation of your personal data, to oppose to the treatment given to said data or to revoke the consent you may have provided to us.

Hence, it is necessary for you to send the request pursuant to the Law in article 29 to Sandra Chávez, head of our Protection of Personal Data Department, located at Michelet 7-103 Col. Anzures México Distrito Federal 11590 México, or please call +52 777 312 1203 or via email at contacto@flordemayo.mx, please confirm your e-mail by phone to ensure we have, in fact, received it.

If you do not wish to receive promotional messages from us, please send your request via e-mail address: contacto@flordemayo.mx

Important: Any change to this Privacy Notice will be available at http://www.flordemayo.mx

Date of last update: 03/10/2012

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